Gustoes Reporter
04-02-2008, 03:23 PM
IP.Nexus.Core 1.0.0 Beta 6 Now Available
IP.Nexus.Billing 1.0.0 Beta 5 Now Available
IP.Nexus.CMS 1.0.0 Beta 4 Now Available
IP.Nexus.Hosting 1.0.0 Beta 3 Now Available
IP.Nexus.Downloads 1.0.0 Beta 2 Now Available
Invision Power Services, Inc. is pleased to announce a beta of IP.Nexus along with new betas of its applications is now available for download to all existing IPS customers with an active license in your client area.
What's New?
Upgrade System - You can now upgrade your existing IP.Nexus Beta installations
Language Abstraction - The IP.Nexus Admin is nearly fully language abstracted
Interface Cleanup - The interface has been streamlined and made more consistent from application to application
New Ticket Forms - The form for replying to a ticket and logging a ticket has been completely overhauled
New Ticket View - Added "Overview" mode to ticket view
Billing Credits - You can add credits to customer accounts that are used when an invoice is created
Email Quote Detection - The ticket system will automatically collapse quoted email portions, to make tickets easier to read
Knowledge Base - This area has been completely redesigned
Manage Pages & Directories - This area has been completely redesigned
Billing -> Downloads has been removed
Download Manager Application now supports the ability to show/hide downloads based on billing packages
About IP.Nexus
IP.Nexus is our business management application. The IP.Nexus system consists of a primary application and the ability to add-in applications to expand the capabilities of the system as business needs change.
IP.Nexus is a complete business management system with an extensible framework to expand its functionality as your business needs change.
IP.Nexus.Core Feature Overview:
Customer database management
Support Desk
Ticket based support via Client Area submission or email routing
Multiple departments and categories
Assign task to departments
Multiple ticket statuses to help prioritize responses
Ticket weighting by rules
Emailed tickets automatically attached to customer account if it exists
Knowledge base system shown in client area and inserted into ticket replies
Client Area
Customer login to private client area
Integration with other IPS products
Submit support tickets to the IP.Nexus support desk
Content Management
Simple page publishing for a front end web site
Global Features
Calendar, task lists, projects, and other organizational management
Customizable dashboard per staff person to manage their interface with movable widgets
Search, bookmark, and note pages in IP.Nexus without leaving your page
Please note that this beta release is IonCube encoded, will expire April 30, 2008, and is (as with all beta software) unsupported and not fit for a production environment at this time. It is important that you only participate in the beta testing if you are comfortable working with IonCube encoded software and software in a beta stage of development.
We welcome your feedback. A bug tracker category (http://forums.invisionpower.com/index.php?autocom=tracker&code=show_project&product_id=19) for reporting issues has been created and a special IP.Nexus beta feedback discussion forum (http://forums.invisionpower.com/index.php?showforum=319) is available.
Installing the Applications
Once you have installed the main IP.Nexus application, upload the contents of the 'upload' folder from the 'Downloads', 'Hosting', 'Billing' and 'CMS' download. The file structure has been preserved in the zip.
Once the files have been uploaded, log into your IP.Nexus ACP and click on 'Applications & Modules' -> 'Manage Applications & Modules'. You'll see the applications at the bottom of the screen. Click on its 'Install' link to start the installation procedure for each application.
Upgrading
Upload all of the files over your current files and then visit http://www.yourdomain.com/yournexus/upgrade/
More... (http://forums.invisionpower.com/index.php?showtopic=270911)
IP.Nexus.Billing 1.0.0 Beta 5 Now Available
IP.Nexus.CMS 1.0.0 Beta 4 Now Available
IP.Nexus.Hosting 1.0.0 Beta 3 Now Available
IP.Nexus.Downloads 1.0.0 Beta 2 Now Available
Invision Power Services, Inc. is pleased to announce a beta of IP.Nexus along with new betas of its applications is now available for download to all existing IPS customers with an active license in your client area.
What's New?
Upgrade System - You can now upgrade your existing IP.Nexus Beta installations
Language Abstraction - The IP.Nexus Admin is nearly fully language abstracted
Interface Cleanup - The interface has been streamlined and made more consistent from application to application
New Ticket Forms - The form for replying to a ticket and logging a ticket has been completely overhauled
New Ticket View - Added "Overview" mode to ticket view
Billing Credits - You can add credits to customer accounts that are used when an invoice is created
Email Quote Detection - The ticket system will automatically collapse quoted email portions, to make tickets easier to read
Knowledge Base - This area has been completely redesigned
Manage Pages & Directories - This area has been completely redesigned
Billing -> Downloads has been removed
Download Manager Application now supports the ability to show/hide downloads based on billing packages
About IP.Nexus
IP.Nexus is our business management application. The IP.Nexus system consists of a primary application and the ability to add-in applications to expand the capabilities of the system as business needs change.
IP.Nexus is a complete business management system with an extensible framework to expand its functionality as your business needs change.
IP.Nexus.Core Feature Overview:
Customer database management
Support Desk
Ticket based support via Client Area submission or email routing
Multiple departments and categories
Assign task to departments
Multiple ticket statuses to help prioritize responses
Ticket weighting by rules
Emailed tickets automatically attached to customer account if it exists
Knowledge base system shown in client area and inserted into ticket replies
Client Area
Customer login to private client area
Integration with other IPS products
Submit support tickets to the IP.Nexus support desk
Content Management
Simple page publishing for a front end web site
Global Features
Calendar, task lists, projects, and other organizational management
Customizable dashboard per staff person to manage their interface with movable widgets
Search, bookmark, and note pages in IP.Nexus without leaving your page
Please note that this beta release is IonCube encoded, will expire April 30, 2008, and is (as with all beta software) unsupported and not fit for a production environment at this time. It is important that you only participate in the beta testing if you are comfortable working with IonCube encoded software and software in a beta stage of development.
We welcome your feedback. A bug tracker category (http://forums.invisionpower.com/index.php?autocom=tracker&code=show_project&product_id=19) for reporting issues has been created and a special IP.Nexus beta feedback discussion forum (http://forums.invisionpower.com/index.php?showforum=319) is available.
Installing the Applications
Once you have installed the main IP.Nexus application, upload the contents of the 'upload' folder from the 'Downloads', 'Hosting', 'Billing' and 'CMS' download. The file structure has been preserved in the zip.
Once the files have been uploaded, log into your IP.Nexus ACP and click on 'Applications & Modules' -> 'Manage Applications & Modules'. You'll see the applications at the bottom of the screen. Click on its 'Install' link to start the installation procedure for each application.
Upgrading
Upload all of the files over your current files and then visit http://www.yourdomain.com/yournexus/upgrade/
More... (http://forums.invisionpower.com/index.php?showtopic=270911)